How to hire a disaster restoration contractor surely will not be foremost in your mind immediately after disaster strikes your home. You'll be concerned with the health and safety of your family, finding shelter, and satisfying all the other needs taken for granted in daily life. But the sooner you get the restoration process in motion, the higher your chances of averting sustained damage. Whether it's flood damage restoration in New Hampshire or fire damage restoration in Massachusetts you're seeking, finding the right contractor begins with these questions.
What is your hiring process for employees? Full background checks and drug screening should be standard practice; employees should also be insured. As the homeowner, you want peace of mind about the workers in your house.
How many years of experience do you have in this industry and what is the training procedure for new employees? Ask about industry certifications and association memberships as well since these credentials indicate professional training and status in restoration work which differ from home improvement or maintenance work.
What are your prices and do you offer free estimates? Prices may vary considerably but remember that quality of work is most important; this is your home, after all. A good working relationship between the contractor and your insurance provider also comes into play here; you want to be given an independent evaluation of the damage.
What types of products, treatments and procedures do you use in the restoration process? You will want to know about the safety of the cleaning products including chemicals used and details about hazardous conditions; if you can stay in the house during the process; the length of time the restoration will require. Ask about the type of equipment that will be used to evaluate and remediate the loss and any required safety measures for your family.
Do you provide a written guarantee on your work? Ask the contractor to explain the tests used to ensure the job is thoroughly completed. Some of the damage in your home may not be obvious at first and therefore you want at least a 90-day guarantee to continue inspecting the home's condition.
Can you provide references to jobs in process or recently completed? Checking references is one of the best, hands-on ways to learn about a restoration contractor. Take the time to call. And contact your local Better Business Bureau to check for any unresolved complaints.
What hours will you be working in the house? It may seem trivial but if you and your family are staying in the house during restoration, it will be helpful to know how early and late workers plan to be there on a daily basis so you can plan your routines, and lives, accordingly.
After getting answers to these questions, you'll be more prepared and feel confident to take the next steps to restore your home. Leave disaster restoration to the professionals and gain peace of mind.
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